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Reltech is a medical device manufacturer that researches and commercializes reduction electron technology designed to harness the antioxidant power of electrons.
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Privacy Policy

Basic Policy on the Handling of Personal Information

Reltech Medical Equipment Co., Ltd. (hereinafter referred to as “Reltech”) considers the protection of customers’ personal information to be of particular importance among the standards Reltech is required to adhere to.
Reltech complies with the Act on the Protection of Personal Information, guidelines on personal information protection, and other relevant laws and regulations regarding personal information protection when handling personal information it has collected.

Compliance with Applicable Laws and Regulations

Reltech pledges to comply with all applicable laws and regulations. Reltech is also responsible for complying with this policy. In the event that this policy conflicts with regional or local laws and regulations, the regional or local laws and regulations shall take precedence.

Definition of Personal Information

For the purposes of this policy, “personal information” refers to information about a living individual that can identify a specific individual through the name, date of birth, or other descriptions contained in such information. Furthermore, information that can be easily cross-referenced with other information to identify a specific individual is also considered personal information.

Business Entities Handling Personal Information

  • Company Name: Reltech Medical Equipment Co., Ltd.
  • Address: 3795-1 Kawazu-cho, Sakaide City, Kagawa Prefecture 762-0025
  • Representative: Toyoshi Shimada, Representative Director

How We Collect Personal Information

Reltech collects users' personal information in the following ways.

  1. We collect users’ names, addresses, email addresses, and/or phone numbers from the order screen on our e-commerce site and from the contact form on our corporate website (hereinafter, our e-commerce site and our corporate website are collectively referred to as “this site”). Please note that even if you enter credit card information when placing a product order on our e-commerce site, we do not collect that credit card information.
  2. In addition to the information described in Section 1 above, when a user registers information on this website or through this website in order to use its features, we will collect the information necessary for such use, such as the user’s name, address, email address, and phone number.

Purposes of Use of Personal Information

Reltech will not use the personal information it has collected beyond the scope necessary to achieve the following purposes, except as required by law or when the individual has given consent.

  1. Operation, Maintenance, and Management of This Site
  2. Product Purchases and Shipping (Order Acceptance and Processing, Product Shipping, and Payment Processing)
  3. After-sales service, such as repairs, for products you have purchased
  4. Feedback and Surveys to Improve the Quality of Our Products, Services, and This Website
  5. Product promotion (sending information about products and services tailored to each user, based on an analysis of browsing and purchase history obtained through this site)

Measures for the Secure Management of Personal Information

Reltech strives to keep personal information accurate and up-to-date, and conducts training for all employees and executives to protect such information from unauthorized access, tampering, disclosure, loss, and damage. The company also conducts regular on-site management inspections.

Shared Use of Personal Information

Reltech will not share personal information with third parties unless it has obtained the individual’s consent.

Disclosure of Personal Information to Third Parties

Reltech will not disclose personal information to third parties, except as required by law or when the individual has given consent.

Please note that, in the course of our business operations, we may outsource the handling of all or part of our customers’ personal information to third-party service providers. In such cases, we will outsource such tasks only to the extent strictly necessary to achieve the intended purpose, after entering into appropriate confidentiality agreements or similar arrangements with the relevant service providers, and we will exercise necessary and appropriate supervision over them.

Cookie

A cookie is a piece of data stored on your hard drive that contains information about you.

The use of cookies on our corporate website is not linked to personal information. You can use our corporate website even if you choose to reject cookies.

Disclosure, Correction, and Suspension of Use of Personal Information, etc.

When a data subject requests disclosure of their personal information, Reltech will disclose it to the data subject without delay.
If you wish to request the disclosure, correction, addition, deletion, or suspension of use of your personal information, please contact the “Contact Information for Inquiries and Complaints Regarding the Handling of Personal Information” listed in this policy (see below).

Contact Information for Inquiries and Complaints Regarding the Handling of Personal Information

Reltech Medical Equipment Co., Ltd., General Affairs Department
3795-1 Kawazu-cho, Sakaide City, Kagawa Prefecture 762-0025
  0877-45-5333, FAX 0877-45-1881,  info@reltec.co.jp

Revision of the Privacy Policy

We may review and revise this Privacy Policy from time to time. Any revisions will be posted on this page so that you can review them at any time.